Data Collected on the Open Server
Rest assured that we securely store all uploaded content in our cloud-hosted infrastructure.
Data Retention on the Open Server
Rocket.Chat reserves the right to delete inactive accounts, channels, discussions, and associated content on the Open Server. Rocket.Chat may deem an account, channel, or discussion inactive based on various criteria, including, but not limited to, the account creation date, the last time there was a valid log-in, and the date of the last contribution. If we plan to delete your account, we will provide advance notice by sending a message to the email address registered to your account. Rocket.Chat encourages you to utilize your account on occasion to avoid the risk of being deemed inactive.
Account Deletion on the Open Server
If you wish to delete your account at Rocket.Chat Open Server, you can do so by logging in to your account, clicking on the account, then selecting 'profile', and finally clicking on 'excluding my account'. Please note that once you delete your account, this action cannot be undone.