---
title: "Change Your Workspace Plan"
slug: "change-your-workspace-plan"
description: "Upgrade or downgrade your Rocket Chat Cloud subscription. Enable secure communications with the right plan."
updated: 2026-07-21T19:04:12Z
published: 2026-07-21T19:04:12Z
canonical: "docs.rocket.chat/change-your-workspace-plan"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rocket.chat/llms.txt
> Use this file to discover all available pages before exploring further.

# Change Your Workspace Plan

Rocket.Chat offers two free workspace options (**Starter** and **Community**) and three paid plans (**Commercial**, **Government**, and **Defense**).

The available plan-change process depends on your current plan and subscription arrangement:

| Current plan | Available actions |
| --- | --- |
| **Community** | Upgrade to Starter or contact Sales about a paid plan |
| **Starter** | Downgrade to Community or contact Sales about a paid plan |
| **Commercial, Government, or Defense** | Contact Sales to request licensing, renewal, seat, or plan changes |
| **Existing legacy self-service paid plan** | Cancel the subscription from Cloud Portal, where the option remains available |

> [!WARNING]
> New self-managed workspaces are automatically provisioned with Starter. Starter is designed for technical evaluations and small, non-critical teams of up to 50 users.

---

## Upgrade from Community to Starter

You can upgrade an eligible self-managed Community workspace to Starter through the Rocket.Chat Cloud Portal.

To upgrade:

1. Sign in to your Rocket.Chat Cloud account.
2. Select **Workspaces**.
3. Select the kebab menu (**⋮**) next to the Community workspace.
4. Select **Upgrade to Starter**.
5. Follow the displayed instructions to complete the upgrade.

> [!WARNING]
> The **Upgrade to Starter** option is unavailable when the workspace exceeds the Starter limits.

---

## Upgrade to a paid plan

To upgrade a Starter or Community workspace to a paid plan, [contact Rocket.Chat Sales.](https://www.rocket.chat/sales-contact?workspaceId=6a590f731f22eec8727e37af&activeUsers=2&industry=itSecurity&size=3&country=unitedStates&target=subscription_header&action=manage_subscription)

The available paid plans are:

- **Commercial**
- **Government**
- **Defense**

The Sales team will review your organization’s use case, deployment requirements, user capacity, support requirements, and applicable add-ons before recommending a plan.

Upgrading to a paid plan does not require migrating your existing workspace data

### Request a paid plan from your workspace

For workspaces that display **Manage subscription**:

1. In your workspace, go to **Manage → Subscription**.
2. Select **Manage subscription**.
3. Complete the **Talk to an expert** form.
4. Submit your licensing, pricing, or plan requirements to Rocket.Chat Sales.

You can use this process to discuss:

- Plan or contract changes
- Additional user seats
- Renewal
- Cancellation
- Add-ons
- Licensing and procurement

---

## Cancel an existing self-service paid subscription

Some existing customers with a legacy self-service paid subscription may still see **Cancel subscription** in the Rocket.Chat Cloud Portal.

To cancel an eligible subscription:

1. Sign in to your Rocket.Chat Cloud account.
2. Select **Workspaces**.
3. Select the kebab menu (**⋮**) next to the workspace.
4. Select **Cancel subscription**.
5. Review and confirm the cancellation.

After cancellation:

- The workspace remains subscribed to the paid plan until the end of the current billing cycle.
- Paid features remain available until the subscription ends.
- At the end of the billing cycle, the workspace is downgraded to Community.
- The self-managed workspace remains deployed and continues running on your infrastructure.
- After the workspace is downgraded to Community, the **Remove** option becomes available in the Cloud Portal.

> [!WARNING]
> For Commercial, Government, Defense, and other sales-managed subscriptions, contact Rocket.Chat Sales to request cancellation, renewal, or plan changes.

---

## Sync license updates

After a plan, subscription, or license change, the updated information should synchronize with your workspace.

If the updated license is not reflected automatically:

1. In your workspace, go to **Workspace → Subscription**.
2. Select **Sync license update**.
3. Refresh the page if necessary.
4. Confirm that the updated plan and license information are displayed.

The synchronization action retrieves workspace license changes from Rocket.Chat Cloud.

---

## Learn more

- See [**Our Plans**](/v1/docs/our-plans) page to compare Starter, Community, Commercial, Government, and Defense.
- See the [**Plan Downgrade Behavior FAQ**](/v1/docs/downgrade-behavior) to understand how features may be affected after a downgrade.