Device Management

Device Management allows workspace administrators to configure security policies, monitor connected devices, and control access across your Rocket.Chat workspace. This includes controlling login notifications and managing active device sessions.

Configure login detection email

Admins can control whether workspace members are notified when new logins are detected on their accounts.

To access this setting, go to Manage > Workspace > Settings > Device management.

• Enable login detection emails: When enabled, emails are sent to workspace members each time new logins are detected on their account. Before enabling this, ensure SMTP is properly configured for your workspace to send emails.

• Allow workspace members to turn off login detection emails: When enabled, users can manage their own login notification preferences from their profile settings. This is useful in environments with frequent session expirations, where repeated login notifications may become excessive.

Manage connected user devices

As a workspace administrator, you can view and control devices associated with user accounts on your workspace. To access the list of connected devices, navigate to Manage > Workspace > Device Management.

If you have two-factor authentication enabled, you’ll be prompted for the 2FA code before you can access the list of connected devices.

View the connected device information

To view the connected device information,

1. Click on the device name from the list of connected devices:

2. The following information is displayed:

   1. Client

   2. Version

   3. OS

   4. User

   5. Last login

   6. Device ID

   7. IP address

The following screenshot shows an example of the Device management page:

Search for devices

Use the search bar at the top of the Device Management page to filter devices by username, client, or operating system.

Log out a device

To disconnect a device:

1. Click the device you want to remove.

2. Click Logout device.

3. Confirm the action by clicking the Logout device button.

Alternatively, click the kebab menu ( ⋮ ) next to the device and select Logout Device.

Once logged out, the affected user's session is immediately ended. The user can sign back in on that device at any time.