---
title: "Rocket Chat Downgrade Behaviour FAQ"
slug: "downgrade-behavior"
description: "Discover downgrade behaviour in Rocket Chat. Understand how subscriptions affect secure communications."
updated: 2026-05-18T19:49:40Z
published: 2026-05-18T23:04:08Z
canonical: "docs.rocket.chat/downgrade-behavior"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rocket.chat/llms.txt
> Use this file to discover all available pages before exploring further.

# Plan Downgrade Behavior FAQ

****How do I downgrade my Rocket.Chat workspace plan?****

To downgrade your plan, you need to cancel your current subscription:

1. Go to **Manage → Workspace → Subscription**
2. Click **Manage subscription**
3. Follow the steps to **cancel your subscription**

> [!WARNING]
> - For **self-service subscriptions**, this will schedule your downgrade.
> - For **sales-managed plans**, the downgrade happens automatically when your contract expires.

****When does the downgrade take effect?****

Downgrades do **not happen immediately**.

- Your workspace will continue to have access to paid features **until the end of your billing period**
- After that, it will automatically revert to the lower-tier or Community plan

****What happens when I downgrade my workspace plan?****

Downgrading your plan results in the **removal or limitation of certain features**, depending on the plan transition.

****Will I lose data when downgrading?****

Some features may stop working, and certain data (such as read receipts) may no longer be accessible after downgrading.

We recommend reviewing feature dependencies before proceeding.

****What should I consider before downgrading?****

Before downgrading, you should:

- Review which features will be removed
- Ensure your workspace does not depend on premium features
- Plan for any required infrastructure or configuration changes
- [Contact support](https://docs.rocket.chat/docs/support-center) if you’re unsure about the impact

****What’s the difference between canceling a subscription and downgrading?****

- **Canceling a subscription**: Stops renewal of your paid plan
- **Downgrading**: Happens automatically after cancellation, when your billing period ends