Jira Cloud App

The Rocket.Chat Jira Cloud app enhances collaboration for project teams by integrating Jira Cloud with Rocket.Chat. This app lets users receive real-time notifications about issue updates, track project progress, and stay informed on task statuses—all directly within the Rocket.Chat workspace.

This document covers how to integrate the Rocket.Chat Jira Cloud app with your Jira Cloud account to improve team collaboration.

Admin access on Jira Cloud is required to set up this integration.

Install the Jira Cloud app

To install the Jira Cloud app,

  • Navigate to Administration > Apps > Marketplace

  • Search for the Jira Cloud app

  • Click Install and accept the permissions needed to install it

Configuring the Jira Cloud app

To configure the Jira Cloud app, follow these steps:

  1. Go to the Rocket.Chat channel where you want to use the Jira Cloud app

  2. Run the /jira command in the channel to see the list of available Jira commands

  3. Next, run the jira install. This will display the steps for connecting your Rocket.Chat instance to Jira, along with a URL you’ll need for the connection. Copy this URL

  4. Now, follow these steps to install the Jira app in your Jira Cloud instance:

    1. Log in to Jira as an administrator

    2. Go to Apps > Manage apps

    3. Under "User-installed apps," click on Settings

    4. Check the Enable development mode checkbox and click Save

    5. Click Upload app

    6. In the Enter the app descriptor URL field, paste the URL you copied from Rocket.Chat

    7. Click Upload

  5. After a successful upload, uncheck the Enable development mode checkbox to complete the installation

Using the Jira Cloud app

Once the Jira Cloud app is installed, follow these steps to connect it to your Rocket.Chat workspace:

  1. Go back to your Rocket.Chat channel and run /jira connect. This will list all the available projects in your Jira Cloud.

  2. Connect to a specific Jira project by running:

    /jira connect project-key

    Upon successful connection, you’ll receive a confirmation message.

  3. After connecting, any updates made to the Jira project will trigger notifications in your Rocket.Chat channel

  4. To view details for a specific issue, run:

    /jira issue-key

Troubleshooting

  • To get help with the Jira Cloud app, run:

    /jira help

  • To disconnect the app, run:

    /jira disconnect

By following these steps, you’ve successfully integrated the Jira Cloud app with Rocket.Chat, enabling seamless communication and real-time notifications for your Jira projects. If you encounter any issues, you can use the troubleshooting commands to manage the app or reconnect as needed. Happy collaborating!