The Rocket.Chat Jira Cloud app enhances collaboration for project teams by integrating Jira Cloud with Rocket.Chat. This app lets users receive real-time notifications about issue updates, track project progress, and stay informed on task statuses—all directly within the Rocket.Chat workspace.
This document covers how to integrate the Rocket.Chat Jira Cloud app with your Jira Cloud account to improve team collaboration.
Admin access on Jira Cloud is required to set up this integration.
Install the Jira Cloud app
To install the Jira Cloud app,
Navigate to Administration > Apps > Marketplace
Search for the Jira Cloud app
Click Install and accept the permissions needed to install it
Configuring the Jira Cloud app
To configure the Jira Cloud app, follow these steps:
Go to the Rocket.Chat channel where you want to use the Jira Cloud app
Run the
/jira
command in the channel to see the list of available Jira commandsNext, run the
jira install
. This will display the steps for connecting your Rocket.Chat instance to Jira, along with a URL you’ll need for the connection. Copy this URLNow, follow these steps to install the Jira app in your Jira Cloud instance:
Log in to Jira as an administrator
Go to Apps > Manage apps
Under "User-installed apps," click on Settings
Check the Enable development mode checkbox and click Save
Click Upload app
In the Enter the app descriptor URL field, paste the URL you copied from Rocket.Chat
Click Upload
After a successful upload, uncheck the Enable development mode checkbox to complete the installation
Using the Jira Cloud app
Once the Jira Cloud app is installed, follow these steps to connect it to your Rocket.Chat workspace:
Go back to your Rocket.Chat channel and run
/jira connect
. This will list all the available projects in your Jira Cloud.Connect to a specific Jira project by running:
/jira connect project-key
Upon successful connection, you’ll receive a confirmation message.
After connecting, any updates made to the Jira project will trigger notifications in your Rocket.Chat channel
To view details for a specific issue, run:
/jira issue-key
Troubleshooting
To get help with the Jira Cloud app, run:
/jira help
To disconnect the app, run:
/jira disconnect
By following these steps, you’ve successfully integrated the Jira Cloud app with Rocket.Chat, enabling seamless communication and real-time notifications for your Jira projects. If you encounter any issues, you can use the troubleshooting commands to manage the app or reconnect as needed. Happy collaborating!