---
title: "Manage Rocket Chat Cloud Invoices and Payments"
slug: "manage-invoices-and-payment-methods"
description: "Learn how to manage invoices and payments in Rocket Chat Cloud. Ensure secure billing and subscription management."
updated: 2026-07-21T19:04:12Z
published: 2026-07-21T19:04:12Z
canonical: "docs.rocket.chat/manage-invoices-and-payment-methods"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rocket.chat/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Invoices and Payment Methods

From your [Rocket.Chat Cloud account](https://cloud.rocket.chat/), you can view invoices for self-service subscriptions and manage the payment methods associated with your cloud account.

> [!WARNING]
> Only invoices and payment methods for [self-service subscriptions](/v1/docs/manage-your-workspaces) can be managed through the Cloud portal. For subscriptions managed by the Rocket.Chat Sales team, contact your Rocket.Chat representative.

## View and download invoices

The **Invoices** page displays invoices associated with your self-service subscriptions. You can filter invoices by product or workspace and export one or more invoices.

To view your invoices:

1. Sign in to your Rocket.Chat [Cloud account](https://cloud.rocket.chat/).
2. From the sidebar, select **Invoices**.
3. Review the available invoices.

Each invoice contains the following information:

| Field | Description |
| --- | --- |
| **Workspace** | The workspace associated with the invoice |
| **Product** | The subscription or service included in the invoice |
| **Status** | The invoice’s payment status |
| **Amount** | The total billed amount, including applicable taxes |
| **Date** | The invoice’s billing date |

Invoices are available in **PDF** or **CSV** format, and you can select multiple invoices for batch downloads.

---

## Add a payment method

You can add multiple credit or debit cards to your Rocket.Chat Cloud account and designate one as the default payment method.

To add a card:

1. From the sidebar, select **Payment methods**.
2. Select **Add payment method**.
3. Enter the following card and billing information:
  - Card number
  - Expiration date
  - CVC
  - Name on card
  - Street address
  - State
  - City
  - ZIP or postal code
  - Country
4. Select **Add card**.

The card is added to the list of available payment methods.

### Set a default payment method

The default payment method is used for applicable subscription payments.

To set a card as the default payment method:

1. From the sidebar, select **Payment methods**.
2. Locate the card you want to use.
3. Select the kebab menu (⋮) next to the card.
4. Select **Make default**.

### Delete a payment method

To remove a saved card:

1. From the sidebar, select **Payment methods**.
2. Locate the card you want to remove.
3. Select the kebab menu (⋮) next to the card.
4. Select **Delete**.

> [!WARNING]
> If only one card is associated with the account, you cannot delete it from the Cloud portal. Contact [Rocket.Chat](http://Rocket.Chat) Support for assistance.

### Accepted payment methods

Available payment methods depend on how the subscription is managed:

| Subscription type | Payment methods |
| --- | --- |
| **Self-service subscription** | Credit or debit card; US bank account through [ACH debit](https://stripe.com/in/resources/more/ach-debit-an-in-depth-guide), where available |
| **Sales-managed subscription** | [Wire transfer](https://www.investopedia.com/terms/w/wiretransfer.asp) |