Read receipts allow users to confirm that their message was viewed. To enable this feature in your workspace, go to Administration > Workspace > Settings > Message. On the Message settings page, go to the Read receipts tab and update the following settings:
Field | Description |
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Show Read Receipts | Enable this option to display read receipts for messages. Delivered messages are indicated by a grey checkmark on the right. Once the message is read by all participants, the checkmark turns into a blue double checkmark.
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Detailed Read Receipts | Performance warning Enabling this setting may significantly impact system performance. This feature is not recommended for production environments and should only be used for testing or troubleshooting.
Enable this option to show each user's read receipts. When this option is enabled, users can click the kebab menu (â‹®) next to any message and select Read receipts. A pop-up window displays the list of users who have read the message, along with the corresponding date and time.
The following screenshot shows an example: .png)
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Once these settings are saved, the read receipts are immediately available in rooms.
