Read receipts allow users to confirm that their message was viewed. To enable this feature in your workspace, go to Administration > Workspace > Settings > Message. On the Message settings page, go to the Read receipts tab and update the following settings:
Field | Description |
|---|---|
Show Read Receipts | Enable this option to display read receipts for messages. Delivered messages are indicated by a grey checkmark on the right. Once the message is read, the checkmark turns into a blue double checkmark. |
Detailed Read Receipts | Enable this option to show each user’s read receipts. When this option is enabled, users can click the kebab menu for any message and click Read receipts. A pop-up window displays the users who read the message with the date and time. The following screenshot shows an example:
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Once these settings are saved, the read receipts are immediately available in rooms.