---
title: "Rocket Chat Seats FAQ Guide"
slug: "seats-faq"
description: "Review seat-related FAQs in Rocket Chat. Understand licensing, secure access, and collaboration options."
updated: 2026-05-18T17:02:32Z
published: 2026-05-18T17:15:18Z
canonical: "docs.rocket.chat/seats-faq"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rocket.chat/llms.txt
> Use this file to discover all available pages before exploring further.

# Seats FAQ

****What defines a seat?****

A **seat** is any user with an **Active** or **Pending** status in the [user panel](https://docs.rocket.chat/docs/manage-workspace-users), regardless of whether they have logged in.

The following do **not** count as seats:

- [Guest users](https://docs.rocket.chat/v1/docs/guest-users)
- Deactivated users
- App users

****What are the seat limits for Rocket.Chat plans?****

- **Starter**: Up to 50 users
- **Commercial, Government, and Defense plans**: Custom limits based on your organization’s needs

To upgrade your plan, request a PoC from our team at [https://www.rocket.chat/sales-contact](https://www.rocket.chat/sales-contact).

****Does Rocket.Chat have a fair use allowance policy?****

Yes. Rocket.Chat applies a fair use allowance policy to ensure reliable performance and fair resource usage across workspaces.

For full details, see the [Fair Use Allowance FAQ.](https://docs.rocket.chat/v1/docs/fair-use-allowance-faqs)