---
title: "Rocket Chat Subscription Management Guide"
slug: "workspace"
description: "Explore Rocket Chat subscription options. Manage secure communications and collaboration features by plan."
updated: 2026-06-26T18:08:33Z
published: 2026-06-26T18:08:33Z
canonical: "docs.rocket.chat/workspace"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rocket.chat/llms.txt
> Use this file to discover all available pages before exploring further.

# View Workspace Details

The **Workspace** menu gives you a consolidated view of statistics and other information about your workspace. This can help you to better evaluate your workspace and monitor the various activities.

To access this menu, go to **Manage** ![Screenshot 2025-12-23 130522.png](https://cdn.us.document360.io/6ae79a05-7252-45d0-96e8-8f375e07b1b2/Images/Documentation/Screenshot%202025-12-23%20130522.png) > **Workspace**. It shows your workspace plan, version number, registration status, and support window.

Let’s look at the details of each section on the **Workspace** page.

## Deployment

The **Deployment** card displays the following information related to your server deployment.

| Field | Description |
| --- | --- |
| **Version** | The current version of your Rocket.Chat server. This can be different from the latest version if not updated. |
| **Site URL** | Your workspace public URL. |
| **Hashed Site URL** | A hashed version of the Site URL. |
| **Deployment ID** | Your server's deployment ID. |
| **Cloud Workspace ID** | Your workspace ID. |
| **Apps Engine Version** | The version of Apps-Engine. It can be different from the latest if not updated. |
| **Node Version** | The Node.js version your server is running on. |
| **Database Migration** | The date of the database migration to the current Rocket.Chat version. |
| **MongoDB** | The MongoDB version that your server is using. |
| **Commit Details** | Details on the recent commit of your server and the release version. |
| **PID** | It is the process ID of the operational system that is running the Rocket.Chat deployment. |
| **Instances** | Click the **Instances** button to view all the [instances](/v1/docs/running-multiple-instances) running in the workspace. You can also call the [Get Instances](https://developer.rocket.chat/apidocs/get-instances) endpoint to view the instances running for your workspace. |

## Usage

The following details on the **Workspace** page provide an overview of the workspace usage:

### Users

| Field | Description |
| --- | --- |
| **Online** | The number of users that are currently `online`. |
| **Busy** | The number of users that are in `busy` mode. |
| **Away** | The number of users with the `away` status. |
| **Offline** | The number of `offline` users. |
| **Total** | The total number of users on the workspace. |

### Types

| Field | Description |
| --- | --- |
| **Users Connected** | The number of users currently connected to the workspace. |
| **Activated Users** | The number of activated users on your workspace. |
| **Activated Guests** | The number of [guest](/v1/docs/guest-users) users that have been activated. |
| **Deactivated Users** | The number of inactive users. |
| **Rocket.Chat App Users** | The number of Rocket.Chat app users. Example `bot users`, `app users`. |

### Uploads

| Field | Description |
| --- | --- |
| **Total Uploads** | The total number of file uploads made on the server. Refer to the [File Upload settings](/v1/docs/file-upload) for details on configuring media upload for your workspace. |
| **Total Uploads Size** | The total size of all uploads. |

> [!NOTE]
> Click the **See on Engagement Dashboard** button to view more usage statistics on the [Engagement](/v1/docs/engagement). This button is disabled for workspaces on the community [plan](/v1/docs/our-plans).

## Total rooms

| Field | Description |
| --- | --- |
| **Channels** | Total number of [channels](/v1/docs/channels) in your workspace. |
| **Private groups** | Total number of private channels in the workspace. |
| **Direct messages** | Total number of direct messages created in the workspace. |
| **Discussions** | Total number of [discussions](/v1/docs/discussions). |
| **Omnichannel** | Total number of Omnichannel rooms. |
| **Total** | Total number of all rooms in the workspace. |

### Messages

| Field | Description |
| --- | --- |
| **Messages in channels** | Total number of messages in public channels only. |
| **Messages in private groups** | Total number of messages in private channels only. |
| **Messages in direct messages** | Total number of messages that have been sent in all direct messages. |
| **Messages in Omnichannel** | The total number of messages in Omnichannel. |
| **Messages in discussions** | Total messages in discussions. |
| **Total** | Total messages sent and received in the workspace. |

## Download Info

To download info about your server,

- Click the **Download info** button at the top right of the **Workspace** page.
- A download is prompted with a file named `statistics.json`.

## Refresh

Refreshing info on your Rocket.Chat server will prompt the latest stats to be pulled. To refresh, click the **Refresh** button at the top right of the **Workspace** screen.

> [!NOTE]
> You can also use the [Statistics API](https://developer.rocket.chat/apidocs/statistics-management-api) endpoints to view your workspace’s usage details.