channels.csv
and users.csv
immediately inside the zip and not inside of any folder. If you have any questions about this, please ask in the #support channel on the Community server.Channels between 2 users (Direct Messages) should not be included on this file. See section Direct Messages for more information.
channels.csv
requires a very specific structure and layout. Each line contains information about one channel. Each line must include the channel name, the creator, whether it is private or public, and the members in the channel separated by a semicolon ;
. Quotes are required.private
it is assumed the channel is publicusers.csv
is a file that contains the user details, each line containing a new user, and the user details are:messages1.csv
), and the conversation between user B and C compose another file (messages2.csv
).https://[your_rocketchat]/admin/import/prepare/csv
.zip
file and wait until Rocket.Chat can read it (it can take a few minutes, depending on the size of the file)