process_incoming_request({ request }) {
// console is a global helper to improve debug
// console.log(request.content);
text: "Error in project *" + request.content.project_name + "* (" + request.content.project + ").\n*Message:* "+ request.content.message+"\n*Culprit:* " + request.content.culprit +".\n*Check url:* " + request.content.url,