Custom Fields

In Rocket.Chat you can set customized fields for user registration. By adding an address or role field, where the user could select from various roles of a company, for example.

Note: Currently you may need some basic understanding of Javascript, and Rocket.Chat's internal working structure to set other custom fields than in the example below. A more user-friendly interface is planned for the future.

You can set custom fields under Administration > Accounts > Registration > Custom Fields.

Custom fields show up when a user registers, and when an admin looks for that user's information.

In order to display custom fields in user profiles you can use this syntax under Administration > Accounts > Custom Fields to Show in User Info

[{"Designation": "designation"}, {"Department": "department"}]

For now, set custom fields using a JSON object.

Make sure to use a valid JSON, where keys are the field names containing a dictionary of field settings. Example:

"role": {
  "type": "select",
  "defaultValue": "student",
  "options": ["teacher", "student"],
  "required": true,
  "modifyRecordField": {
   "array": true,
   "field": "roles"
"twitter": {
  "type": "text",
  "required": true,
  "minLength": 2,
  "maxLength": 10
"crmUserId": {
  "type": "text",
  "required": false,
  "minLength": 12,
  "sendToIntegrations": true,

In the example above we set three new fields with the following properties:

  • type: defines the type of the field, currently there are 2 types: select and text, where select creates a dropdown list, and text creates a plain text form.

  • defaultValue: used with a select form type to set the default option for the list.

  • options: used with a select form type for the values that should be on the dropdown list, which follows the ["item1", "item2","item3"] pattern. Use a javascript Array to create it.

  • required: defines if the field is required for registration; use true or false in this property.

  • minLength: used with a text to define the minimum length required in the form.

  • maxLength: used with a text to define the maximum length required in the form.

  • modifyRecordField: this property is required when you add a field that already exists in Rocket.Chat.

  • array: used inside the modifyRecordField property to define if the existing field is an array.

  • field: used inside the modifyRecordField property; it should be the name of the existing field.

  • public: defines the field as visible for other users when looking at this user's profile.

  • private: defines the field as private, so only users with view-full-other-user-info permission can see this field when viewing this user's profile.

  • sendToIntegrations: define the field as shareable with external applications, such as Omnichannel integrations.

Note: Fields work with tabs for indentation, avoid using spaces.

Show custom fields on the user's info

The list of custom fields shown on the user's info panel can be configured under Administration -> Accounts -> Custom Fields to show in User Info.

The list of fields needs to be specified as JSON array in the form


A label can by any text, the key needs to be a custom field name defined above.

Fields are only shown if the user has the permission to view private fields or if the field is set to "public":true.

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