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Update FAQs

Desktop App

Why can't I update my desktop app version 2.17.0 or above?

In some cases, for version 2.17.0 and above you may have problems in order to update your app. If you click on the Install Update button and nothing happens for one minute then you need to follow the steps below:
  1. 1.
    Go to https://rocket.chat/install/?gclid=undefined;
  2. 2.
    Download the matching edition to their OS
  3. 3.
    Install the app
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