Review All Message Auditing Panel Search Results

The Message Auditing Panel returns all messages that match the search values defined in the mandatory fields for each option. However, the auditor cannot read the encrypted messages of other users. If you want to audit these messages, Rocket.Chat recommends that you disable message encryption.
To disable message encryption,
  • Navigate to Administration > Workspace > Settings > E2E Encryption.
  • Toggle off the Enabled option to disable E2E Encryption.
  • Click Save Changes.