Manager create canned response from within chatroom

You can create a canned response on the go from within a conversation.
To create a canned response in a conversation:
  • Click on the Canned Responses icon by the top right
Create Canned Responses in Chat
  • Click on Create on the side panel that opens up and proceed with filling in the details. See this section for more information
Create Canned Response
A Canned Response is created and ready for use.