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Connectivity Services

Rocket.Chat Connectivity Services gives you access to connect your self-hosted workplace to Rocket.Chat cloud. Connecting your workplace to the cloud gives you access to interact with services like
  • Mobile push notifications gateway
  • Live Chat Omnichannel proxy
  • OAuth proxy for social network
  • Apps Marketplace
To access this menu:
  • Navigate to Administration > Workspace > Connectivity Services

Introduction

Rocket.Chat Cloud provides a list of features/services, such as:
To use those services, Rocket.Chat server must be connected to cloud.rocket.chat. Below are the steps required to connect and synchronize a Rocket.Chat self-hosted server to our cloud infrastructure.
The steps below are required only for self-managed instances. Rocket.Chat SaaS workspaces are always connected to our Cloud infrastructure.
To connect your server to our Cloud, your Rocket.Chat server must be on a supported version.

Registration steps

If you are an enterprise customer (self-hosted Enterprise or Pro-licensed), we create a cloud account for you. Please login to your workspace, insert the cloud registration code you received in the welcome email, and then hit Login to Rocket.Chat Cloud
If you don't have a cloud account yet:
  • Hit Create account
  • Fill up the registration form and hit Next
  • A verification email will be sent to your provided email address. Please click the verification link. It redirects you to cloud.rocket.chat.
  • After the validation, you will be logged into your Cloud console.
  • In order to register your self-hosted workspace: please select the Register self-managed under Workspaces.
Rocket.Chat cloud register self manage
  • A pop-up will be displayed in order to select the workspace type:
Cloud services
  1. 1.
    Internet Access: Rocket.Chat server that has a connection to the internet (connected to the outside)
  2. 2.
    No Internet Access: Special cases where Rocket.Chat workspace is air-gapped.
See the guide on how to register an offline workspace.Air-gapped workspace Configuration
In the following section, we are going to cover the option for Internet Access.

Apply Online License

A registration token will be generated when selecting the "Internet Access" option. Copy the token, as this will be used to register your Rocket.Chat server.
  • On your Rocket.Chat workspace, navigate to Administration > Workspace > Connectivity Services
  • Enter the Email linked to your Rocket.Chat Cloud account
  • Paste the registration token generated in the Token field
  • Hit Connect
It will set the connection between your Rocket.Chat workspace and Rocket.Chat Cloud console. When the connection is successful, the Connectivity Services panel will look like this:
Finally, in order to ensure the synchronization between Rocket.Chat workspace and Rocket.Chat Cloud, hit the Sync button. This will trigger the synchronization framework. This is recommended right after registering your server.
The newly registered workspace will be listed in the Workspace section at cloud.rocket.chat
Last modified 8d ago