End-to-end encryption (E2EE) is a system of communication where only the communicating users can read the messages. You can this feature to prevent potential eavesdroppers by allowing users to create encrypted rooms.
IMPORTANT: E2E encryption functionality includes notable restrictions that workspace owners should carefully consider before activating this feature. Here is what to keep in mind:
Encrypted messages of encrypted rooms will not be found by search operations.
Bots may not be able to see encrypted messages until they implement support for it.
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To access this setting, go to Administration > Workspace > Settings > E2E Encryption.
Field | Description |
|---|---|
Enabled | When this option is enabled, users can create encrypted rooms, change rooms, and set direct messages to be encrypted. |
Unencrypted messages in encrypted rooms | Enable this option to allow plain text messages to be sent in encrypted rooms. These messages will not be encrypted. |
Encrypt files | Enable this option to encrypt uploaded files. Your File Upload settings affect the files supported in encrypted rooms. |
Enable encryption for Direct Rooms by default | Enable this option to encrypt new DMs by default. |
Enable encryption for Private Rooms by default | Enable this option to encrypt new private rooms by default. |
Mentions | Enable this option to notify people and highlight users, channels, and team mentions in encrypted channels by using the |
Once you have configured the settings, refer to the End-to-End Encryption User Guide to learn how to use the E2E feature for more secure communications.