---
title: "Create a Direct Message in Rocket Chat"
slug: "direct-message-actions"
description: "Learn how to create direct messages in Rocket Chat. Enable private, secure conversations with team members."
updated: 2026-04-29T14:59:59Z
published: 2026-04-30T19:48:46Z
canonical: "docs.rocket.chat/direct-message-actions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rocket.chat/llms.txt
> Use this file to discover all available pages before exploring further.

# Manage Direct Messages

You can perform various actions from the DM menu bar to manage and interact with your direct messages effectively.

## View user information

To view user details in a DM:

- Click the **User Info** ![](https://cdn.us.document360.io/6ae79a05-7252-45d0-96e8-8f375e07b1b2/Images/Documentation/image(232).png) icon from the menu bar to view user details. This panel displays details such as the user’s roles, username, local time, last login, email, and account creation date. For [multi-user DMs](https://docs.rocket.chat/v1/docs/create-a-new-direct-message#create-a-11-and-1m-dm-from-the-menu-bar), refer to [Manage Room Members](https://docs.rocket.chat/v1/docs/manage-room-members) guide.
- Click the **Video Call** ![](https://cdn.us.document360.io/6ae79a05-7252-45d0-96e8-8f375e07b1b2/Images/Documentation/image(290).png) or **Voice Call** ![](https://cdn.us.document360.io/6ae79a05-7252-45d0-96e8-8f375e07b1b2/Images/Documentation/image(289).png) icon to start a call with the user. Video call relies on [Conference Call](https://docs.rocket.chat/docs/rocketchat-conference-call), while Voice call relies on [Rocket.Chat Voice](/v1/docs/rocketchat-voice).
- Select **View reported messages** from the kebab menu (**⋮**) to open the moderation dashboard and view any reported messages. This option is available only to workspace administrators.

> [!CAUTION]
> After blocking a user, the DM room shows a *Blocked* indicator. Blocked users cannot send you direct messages unless unblocked.

## Other DM actions

You can also manage DMs from the **sidebar**:

- Hover over the DM in the sidebar and click the kebab menu (**⋮**).
- Select **Hide** to remove the conversation from your list without deleting it.
- Choose **Favorite** to pin the DM at the top of your list for quick access.
- Use **Mark as Unread** to highlight the conversation and remind yourself to follow up later.

> [!NOTE]
> For more management options, including admin-level settings, see the [Manage Rooms](https://docs.rocket.chat/v1/docs/room-actions) and [Room Options](https://docs.rocket.chat/v1/docs/manage-rooms) guides.