Collaborate Using Rooms

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Rooms are the primary spaces for communication and collaboration in Rocket.Chat. Different room types support different collaboration needs, helping your workspace stay organized and focused.

If you are an administrator, see the Manage Rooms Administration guide to learn how to configure and manage room options.

Types of rooms in Rocket.Chat

Rocket.Chat supports several room types:

  • Channels: Open conversations organized by topic and accessible to multiple participants.

  • Teams: Groups that organize users and related channels for broader collaboration.

  • Discussions: Focused conversations created within a channel or team.

  • Direct Messages: One-to-one or small group conversations outside of channels and teams.

  • Threads: Replies organized under a specific message to keep conversations structured.

Mentions

Use mentions to notify users in a room:

  • @username: Notify a specific user.

  • @all: Notify all members of the room.

  • @here: Notify users who are currently active in the room.

When you are mentioned, a badge appears next to the room name indicating the number of unread mentions.

Mentioning users not in the room (v6.6+)

If you mention someone who is not a member of the room, you will be prompted to choose one of the following actions:

  • Add them: Add the user to the room so they can view the message (requires permission to add members).

  • Notify them: Send a direct message informing them that they were mentioned.

  • Do nothing: Dismiss the prompt without taking action.

For developers

For API-based customization and room management endpoints, refer to the Rooms REST API documentation.