---
title: "Set up Rocket.Chat Voice Permissions"
slug: "set-up-voice-permissions"
description: "Learn how to configure Rocket.Chat Voice permissions to enable secure voice communication"
updated: 2026-05-18T18:49:06Z
published: 2026-05-18T21:38:47Z
canonical: "docs.rocket.chat/set-up-voice-permissions"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://docs.rocket.chat/llms.txt
> Use this file to discover all available pages before exploring further.

# Set up Rocket.Chat Voice Permissions

![](https://cdn.us.document360.io/6ae79a05-7252-45d0-96e8-8f375e07b1b2/Images/Documentation/Premium(1).svg)

After successfully configuring your [WebRTC settings](/v1/docs/webrtc) or [SIP integration](/v1/docs/configure-team-voice-calls-via-sip-integration), the final configuration step is to define which users have access to the calling features. Follow these steps to configure the appropriate role permissions that’ll allow users to start making voice calls from your workspace:

1. Navigate to **Manage** ![Screenshot 2025-12-23 130522.png](https://cdn.us.document360.io/6ae79a05-7252-45d0-96e8-8f375e07b1b2/Images/Documentation/Screenshot%202025-12-23%20130522.png) > **Workspace** > **Settings > Permissions**.
2. Locate the roles for the users you want to grant calling access to (for example, `user` or a custom role).
3. Enable the following permissions as needed:

| Permission | Description |
| --- | --- |
| Allow Internal Voice Calls | Essential for [standard WebRTC calls](/v1/docs/configure-voice-via-standard-webrtc) and allows workspace members to make voice calls to one another. |
| Allow External Voice Calls | Allows users to place and receive calls through the SIP provider, including PSTN calls. This works only when [SIP integration](/v1/docs/configure-voice-via-sip-integration) is fully configured. |

Once the necessary permissions have been set up, end users can follow the [Rocket.Chat Voice User Guide](/v1/docs/team-voice-calls-user-guide) to make and receive voice calls in Rocket.Chat.