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    Voice Channel Agent Guides
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      Contents

      Voice Channel Agent Guides

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        Article summary

        In this section, we'll explore how agents can use the voice channel in the workspace once it has been successfully configured by the administrator.

        How to make myself available to accept calls?

        How to take a call in Rocket.Chat voice channel?

        How to initiate an outbound call as an agent?

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        Rocket.Chat versions receive support for six months after release. End-of-life for any version is the last day of the month when support ends.
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