Analytics
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    Analytics

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    Article summary

    Setting up analytics allows you to see how users interact with your workspace, helps measure metrics, and monitors different user experience measures.

    To access analytics, navigate to Administration > Workspace > Settings > Analytics.

    Remember to hit Save changes to apply any changes made.

    Google Analytics

    Lets you set up Google Analytics.

    • Enable: When enabled, Google Analytics is active, and you are prompted to set a Tracking ID.

    • Tracking ID: Takes in your Google Analytics tracking ID.

    Features Enabled

    Lets you set various properties to analyze and track.

    • Messages: When set to true, actions users perform on messages are tracked.

    • Rooms: When enabled, actions like; create, leave, delete on channels or groups are tracked

    • Users: This Lets you track events related to actions on users like; password reset times, profile picture change, etc.

    Piwik

    Gives you the ability to set up Matomo, formerly Piwik, for analytics.

    • Enable: When set to true, Piwik analytics is enabled on your server.

    • URL: The URL where the Piwik resides; be sure to include the trailing slash. Example: https://piwik.rocket.chat/

    • Client ID: The site ID to be used for identifying your site. Example: 17

    • Additional Piwik Sites: Takes in additional Piwik website URLs and site IDs to track the same data into different websites. Example;

      [ { "trackerURL" : "https://my.piwik.domain2/" , "siteId" : 42 }, { "trackerURL" : "https://my.piwik.domain3/" , "siteId" : 15 } ]

    • Prepend Domain: Lets you set whether or not to prepend the site domain to the page title when tracking.

    • All Subdomains: Lets you track visitors across all subdomains.

    • Hide Outgoing Links: Takes in URLs, one domain per line without any separator to hide their clicks in the outlinks report.


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