Configurations to preserve email communication

Smarsh is used to confidently and efficiently preserve email communications.

To access this menu, navigate to Administration > Workspace > Settings > Smarsh.

  • Smarsh Enabled: Whether the Smarsh eml connector is enabled or not (needs 'From Email' filled in under Email -> SMTP).

  • Smarsh Email: Smarsh Email Address to send the .eml file to.

  • Missing Email: The email to show for a user account when their email address is missing. It generally happens with bot accounts.

  • Smarsh Timezone: This lets you set the Smarsh timezone

  • Smarsh Interval: The amount of time to wait before sending the chats (needs 'From Email' filled in under Email -> SMTP).

Last updated

Rocket.Chat versions receive support for six months after release.