Smarsh

Smarsh is used to confidently and efficiently preserve email communications.

To access this menu, navigate to Administration > Workspace > Settings > Smarsh.

• Smarsh Enabled: Whether the Smarsh eml connector is enabled or not (needs 'From Email' filled in under Email -> SMTP).

• Smarsh Email: Smarsh Email Address to send the .eml file to.

• Missing Email: The email to show for a user account when their email address is missing. It generally happens with bot accounts.

• Smarsh Timezone: This lets you set the Smarsh timezone

• Smarsh Interval: The amount of time to wait before sending the chats (needs 'From Email' filled in under Email -> SMTP).