How to Submit a Request

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Last updated: March 5th, 2026

How to Submit a Request

Failure to include the following information will result in your request being rejected.

Submit via Email: 

Note: We do not accept legal process via postal mail unless required by law. Digital submission is preferred for speed and security.

Required Information Checklist:

  • Request must be on official agency letterhead.

  • Target URL: You MUST provide the specific workspace URL (e.g., company.rocket.chat or open.rocket.chat). 

  • Identifiers: Username, email address, or other specific identifiers.

  • Legal Basis: Cite the specific legal authority (Statute, Code, etc.).

  • Contact Info: Official email address (e.g., name@agency.gov) and phone number of the requesting agent.