Custom Domain for Your Cloud-Hosted Workspace

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Rocket.Chat Cloud allows you to set custom domains for registered cloud-hosted workspaces. However, it's important to note that if a custom domain encounters issues, there is currently no built-in redirect option.

To set a custom domain,

  • Login to your cloud account.

  • Go to Workspaces and select your workspace.

  • Click Edit next to your default URL to open the DNS Settings.

    Edit workspace URL

  • Log in to your DNS provider and create a CNAME record pointing your custom domain to the URL provided.

  • Return to the DNS settings for your workspace, select Use custom domain, enter your new domain, and click Save.

You'll see a pending status while DNS verification is in progress. Most domain registrars complete nameserver updates within 24 hours. Once verification is successful, you'll receive a confirmation email from Rocket.Chat Cloud, and your workspace will be accessible from the new domain.