Your Rocket.Chat Account

Main menu

The main menu contains the following options:

• Your avatar: Click your avatar to open the user menu. From there, you can manage your account and log out of the workspace.

• Home: Click the home icon to go to your workspace's home screen. This is the first screen you see after logging in. It welcomes you to the workspace and links to some key Rocket.Chat features.

• Directory: Click the directory icon to search for channels, users, and teams in the workspace.

• Marketplace: Click the Marketplace icon to explore the Rocket.Chat Marketplace and manage apps in your workspace.

• Display: Click the display icon to change how rooms appear in your sidebar:

  • Display: Choose how much information is shown for each room: Extended, Medium, or Condensed. Use the Avatars toggle to show or hide room avatars.

  • Sort by: Sort rooms by Activity or Name.

  • Group by: Group rooms by Unread, Favorites, and Types. You can select more than one option.

• Create new: Click the plus icon to create a new direct message, team, channel, or discussion.

• Search bar: Type a name to quickly find a user or room. Results appear as you type. Use the Back in history and Forward in history icons to move between pages you visited recently.
  

  

• New voice call: Click the new voice call icon to open the voice call window. Select a username or type a number, then click Call.

• Call history: Click the call history icon to see a timeline of your voice calls, including who took part, when the call happened, and how it ended.

• Contact center: Click the contact center icon to open the directory for managing Omnichannel contacts, chats, and calls.

• Agent availability: Click the chats icon to turn your availability for Omnichannel conversations on or off.

• Administration: Click the settings icon to open the administration panel. What you see depends on your permissions:

  • Manage: Lets workspace administrators manage workspace and Omnichannel settings.

  • Audit: Lets auditors audit messages and review the audit log history.

Voice call options appear only if Rocket.Chat Voice is enabled. Contact center and agent availability appear only if Omnichannel is enabled.

User menu

Click your avatar in the main menu to open the user menu. It contains the following:

• Profile overview: Shows your avatar, username, and current status.

• Status: Set your status to Online, Away, Busy, Meeting, or Offline. You can also write a custom status message or choose one predefined by your workspace administrator. Custom status messages support Markdown, so you can use bold or italic text.

• Account: Manage your profile, preferences, and appearance.

• Keyboard shortcuts: View the list of available keyboard shortcuts. You can also press Shift+? anywhere in Rocket.Chat to open this list. See Keyboard shortcuts below.

• Logout: Log out of the workspace.

Keyboard shortcuts

Global shortcuts

You can use these shortcuts anywhere in Rocket.Chat.

Message composer shortcuts

You can use these shortcuts while typing a message.

Mac users: Replace Ctrl with Command and Alt with Option.

Known issue: If the message box already has text and your cursor is on the first line, pressing the Up arrow can still open your last message for editing. If you then press Esc, the text you were writing is lost. If you press Enter, it replaces your last message. To move to the top of a long message safely, use Alt+Up arrow instead.