Omnichannel Integration between Rocket.Chat and Instagram Messenger API.
With Instagram Direct, you can handle messages from your Instagram Business Inbox directly in Rocket.Chat It works simply: Instagram users reach out to you via Instagram Direct messages, you answer chats from Rocket.Chat. Some key features of this integration include sending messages with quick reply buttons, welcome messages(starting/closing chat), file sharing, and the correlation between your Instagram Direct pages and your Rocket.Chat departments.
The Integration is available to the following Instagram Direct Professional Accounts:
All Business accounts
Creator accounts via a phased roll-out, beginning with accounts with less than 500k followers
Please find more info on the official rollout page by Instagram Direct here.