Call Center Admin Guides
A step-by-step guide for Rocket.Chat VoIP administrators.
As a Rocket.Chat administrator , you can configure and manage Rocket.Chat VoIP operations.
You can configure:
  • Management server address and credentials.
  • Configuration of call server address and credentials (if any)
  • Association of agents with extensions
Please make sure your environment meets the prerequisites to be able to configure VoIP/Call Center feature on your Rocket.Chat instance.
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