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Call Center Admin Guides
A step-by-step guide for Rocket.Chat VoIP administrators.
As a Rocket.Chat administrator , you can configure and manage Rocket.Chat VoIP operations.
You can configure:
Management server address and credentials.
Configuration of call server address and credentials (if any)
Association of agents with extensions
Please make sure your environment meets the prerequisites to be able to configure VoIP/Call Center feature on your Rocket.Chat instance.
VoIP Prerequisites
VoIP Troubleshooting
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VoIP Prerequisites
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How to Configure VoIP on my Rocket.Chat instance?
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