My Account FAQ

To change your username:

1. Click your profile icon, then go to Account > Profile.

2. Edit the Username field, then click Save changes.

If the Allow Username Change setting is disabled in your workspace’s Account settings, you won’t be able to change your username. Contact your workspace administrator for assistance.

To permanently delete your account:

1. Click your profile icon, then go to Account > Profile.

2. Scroll down and click Delete my account.

3. Enter your account password to confirm.

4. Click Delete to permanently remove your account.

To change your email address:

1. Click your profile icon, then go to Account > Profile.

2. Edit the Email field.

3. Click Save changes when you're done.

If the Allow Email Change setting is disabled in your workspace’s Account settings, you won’t be able to change your email. Contact your workspace administrator for assistance.

To change your avatar:

1. Click your profile icon, then go to Account > Avatar.

2. Choose from the available options: set default avatar, upload an image and use a URL

3. Click Save changes to apply the update.

If the Allow User Avatar Change setting is disabled in your workspace’s Account settings, you won’t be able to update your avatar. Contact your workspace administrator for assistance.

To enable Two Factor Authentication:

1. Click your profile icon, then go to Account > Profile > Security.

2. Toggle Two-factor authentication via TOTP to enable it.

3. Follow the on-screen instructions to complete the setup.

If you don’t see this option, your workspace administrator may need to enable 2FA in the settings.

To change your language:

1. Click your profile icon, then go to Account > Preferences.

2. In the Localization section, select your preferred language from the dropdown.

3. Click Save changes.

To change the theme or enable dark mode:

1. Click your profile icon, then go to Account > Accessibility & appearance.

2. Choose your preferred theme from available options.

3. Click Save changes.

Go to My Account > Preferences > Notifications. Here, you can adjust when and how you get notified.

To change your notification settings:

1. Click your profile icon, then go to Account > Preferences > Notifications.

2. Adjust when and how you receive notifications based on your preferences.

3. Click Save changes.