Notifications

Set general notification preferences

To update the general notification preferences for your account,

• Click on your avatar icon in the main menu to access the user panel.

• Select My Account.

• Click on Preferences and then select Notifications.

• Choose the types of messages you want to receive for desktop notifications, push notifications, and offline email notifications. You can also toggle the option to receive login detection emails.

For more details on these settings, refer to the Account Notifications guide.

Set room notification preferences

To configure notifications within a room:

• Click the kebab icon from the room menu bar.

• Select Notification Preferences.

• Toggle settings to control alerts, mute @here and @all mentions, and mark a room as unread when there are unread messages. Additionally, set the type of messages to trigger desktop, push, and email notifications.

Refer to the Room notifications preference guide for more details on these settings.

Room notifications are sent only if the desktop or web client has been inactive for more than five minutes. Changing your status to Away does not reduce this period. Depending on the privacy settings configured by the administrator, notifications on your mobile device includes the sender's name, room name, or the first line of the message.

Desktop

Upon starting Rocket.Chat, you are asked to allow desktop notifications. Notifications appear as small boxes on the right corner, depending on the general or room notification preference.

Mobile

Depending on your notification preference, you receive notifications on your mobile device for all messages or only if somebody mentions you.

Emails

Direct messages or mention notifications are only sent to your email address if you are offline.

Mentions

• @username - notifies this user.

• @all - notifies all members of this room or channel.

• @here - notifies all members of this room or channel who are online.

User presence

User presence is another vital notification configuration. You do not receive push notifications on your mobile device when using your web or desktop client. If you are idle for 60 seconds, you will be considered away, and all your mentions will be pushed to your mobile client after 60 seconds. However, if you disable auto-away, you won't receive any push notifications unless your screen goes off due to your computer settings.