Install Desktop and Mobile App

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This guide explains how to install, update, and manage Rocket.Chat client applications across desktop and mobile devices. It is intended for both individual users and IT administrators deploying at scale.

Rocket.Chat provides native applications for:

  • Desktop: Windows, macOS, Linux

  • Mobile: iOS, Android

Before installation, review the Minimum Requirements for Client Apps to confirm your device is supported. Select the desktop app or mobile app tab to view installation instructions for your device:

For desktop communication, Rocket.Chat offers robust applications that seamlessly integrate with your Windows, MacOS, or Linux environment.

Standard installation

  1. Windows: Download from the Windows Store.

  2. macOS: Install from the Mac App Store.

  3. Linux (Ubuntu):  Install our Snap using the command below:

    sudo snap install rocketchat-desktop

    The advantage of Snaps is that they automatically update, eliminating the need for manual client updates. They are also compatible with other platforms.

Manual installation

If you prefer manual setup with an installer file:

  1. Go to the Rocket.Chat desktop releases repository.

  2. Locate the version of Rocket.Chat you want to install.

  3. Download the appropriate file for your system from the Assets section:

    1. Windows: .exe or .msi

    2. macOS: .dmg or .zip

    3. Linux: .AppImage, .deb, or .rpm

  4. Run the installer.

To deploy the app silently across multiple machines, refer to the Silent Installation for Desktop Apps section below.

Rocket.Chat offers dedicated mobile apps for iOS and Android, keeping you connected wherever you are.

Official versions

Beta versions

Beta versions of our apps are available on Google Play beta and TestFlight. Help us test new features!

After installation, see Access Your Workspace to continue with the next steps.


Update desktop & mobile apps

You can check for a newer version of the desktop app directly from the Application menu. When an update is detected, the app presents the appropriate workflow based on your installation source.

To update your desktop app:

  1. Open the Application menu by selecting the three-dot icon (located in the top bar or at the bottom of the left sidebar).

  2. Select Check for Updates.

  3. Review the status indicator in the top-right corner of the workspace header:

    1. Up to date: A green “You’re up to date” button confirms your client is current.

    2. New release available: A blue “Update” button appears. Click it to open the release details.

  4. Review your active build against the incoming version, then choose your action:

    1. Store installs: Click Open App Store to be redirected to your platform's native store page to complete the download and installation.

    2. Direct installs: Click Install update to begin downloading the package.

    Select Skip this version to dismiss the release.

  5. For direct installs, click Restart to update after the download finishes to apply the release and relaunch the application.

After updating successfully, the blue button changes to green, confirming you’re up to date.

To update the Rocket.Chat mobile app, go to the App Store (iOS) or Play Store (Android). Each platform handles updates differently, so you can check your device settings if the app hasn't updated automatically.


Silent installation for desktop app

For large-scale enterprises, you can install Rocket.Chat desktop app silently in the background without displaying any windows, progress bars, or pop-up prompts.

Before proceeding, confirm that your target environment meets the minimum requirements below:

Platform

Installer types

Minimum OS version

Architecture

Required disk space

Windows

NSIS (.exe), MSI (.msi)

Windows 10 or later

x64, ia32, arm64

~200 MB

macOS

PKG (.pkg)

macOS 12 (Monterey) or later

Universal (x64 and Apple silicon)

~250 MB

Linux

DEB

Ubuntu 22.04 or equivalent

x64

~200 MB

With the requirements confirmed, you can proceed with the installation. Select the platform that matches your OS and follow the corresponding instruction:

Silent installation for Rocket.Chat desktop app on Windows can be done using the NSIS or MSI installer.

NSIS installer (.exe)

The NSIS installer is the recommended method for Windows installations. It supports full silent installation with various customizable options.

To install Rocket.Chat desktop app using the NSIS installer:

  1. Download the .exe installer file asset for your preferred release from the Desktop app releases repository (for example, rocketchat-4.12.0-win.exe).

  2. Go to your CMD or Powershell and navigate to the directory that has the .exe file.

  3. Use the /S command to install the desktop app silently for the current user :

    rocketchat-<version>-win.exe /S

    For example, rocketchat-4.12.0-win.exe /S.

  4. After it’s executed, Rocket.Chat desktop app is fully available on your system.

To customize your installation, you can explore any of the following options:

Flag

Description

Example

/allusers

Install for all users on the system. It requires administrator privileges.

rocketchat-4.12.0-win.exe /S /allusers

/currentuser

Install for only the current user. This is the default silent install behaviour.

rocketchat-4.12.0-win.exe /S /currentuser

/disableAutoUpdates

Disable automatic updates for the desktop app after the installation.

rocketchat-4.12.0-win.exe /S /disableAutoUpdates

MSI installer (.msi)

The MSI installer is ideal for enterprise deployments using Group Policy, SCCM, Intune, or other deployment tools.

To install Rocket.Chat desktop app using the MSI installer:

  1. Download the .msi installer file asset for your preferred release from the Desktop app releases repository (for example, rocketchat-4.12.0-win-x64.msi).

  2. Go to your CMD or Powershell and navigate to the directory that has the .msi file.

  3. Use the /S command to install the desktop app silently for the current user :

    msiexec /i rocketchat-<version>-win-x64.msi /quiet

    For example, msiexec /i rocketchat-4.12.0-win-x64.msi/quiet.

  4. After it’s executed, Rocket.Chat desktop app is fully available on your system.

To uninstall the Rocket.Chat desktop app:

msiexec /x rocketchat-<version>-win-x64.msi /quiet

Silent installation for Rocket.Chat desktop app on macOS can be done using the PKG installer.

PKG installer (.pkg)

The PKG installer supports silent installation using the macOS installer command.

To install Rocket.Chat desktop app using the PKG installer:

  1. Download the .pkg installer file asset for your preferred release from the Desktop app releases repository (for example, rocketchat-4.12.0-mac.pkg).

  2. Go to your terminal and run this command:

    sudo installer -pkg <path-to-pkg> -target <volume>
    1. sudo: Runs the command with administrator privileges

    2. -pkg <path-to-pkg>: Specifies the pkg package you want to install

    3. -target <volume>: Specifies the target destination for the installation. Use / to specify the main disk as the target.

    For example, to install the desktop app to the main disk:

    sudo installer -pkg rocketchat-4.12.0-mac.pkg -target / 
  3. After it’s executed, Rocket.Chat desktop app is fully available on your system.

To customize your installation, you can explore any of the following options:

Flag

Description

Example

/-verboseR

Get real-time feedback during the installation process as the package is executed.

sudo installer -pkg rocketchat-4.12.0-mac.pkg -target / -verboseR

-dumplog

Get logs from the installation proccess and save to a file. It’s useful for debggin

sudo installer -pkg rocketchat-4.12.0-mac.pkg -target / \
-dumplog 2>&1 | tee /tmp/rocketchat-install.log

/-allowUntrusted

By default, macOS rejects any package that isn't signed by a recognized developer or has an expired security certificate.

Use this flag to bypass those checks if you’re certain that the package is safe.

sudo installer -pkg rocketchat-4.12.0-mac.pkg -target / -allowUntrusted

Ubuntu/Debian (.deb)

To install Rocket.Chat desktop app silently on Ubuntu or Debian devices:

Download the .deb installer file asset for your preferred release from the Desktop app releases repository (for example, rocketchat-4.12.0-linux-amd64.deb).

  1. For basic installation, run:

    sudo dpkg -i rocketchat-<version>-linux-amd64.deb
  2. To install using apt, run:

    sudo apt install ./rocketchat-<version>-linux-amd64.deb -y
  3. For non-interactive installation:

    export DEBIAN_FRONTEND=noninteractive
    sudo apt install ./rocketchat-4.11.1-linux-amd64.deb -y
  4. For silent uninstallation:

    sudo apt remove rocketchat-desktop -y
    sudo apt purge rocketchat-desktop -y # To also remove configuration

Override settings in Rocket.Chat desktop

You can customize the Rocket.Chat desktop app's default behavior using a configuration override file. This is useful for enforcing organization-wide settings such as disabling automatic updates, hiding the tray icon, or restricting users to a single server.

How to apply overrides

  1. Choose where to save the file. The first location in each list is the user data folder, which applies the settings to one user. The second is the installation folder, which applies the settings to everyone who uses the app on that device. If both folders have the file, the settings in the installation folder take priority.

  • C:\Users\<username>\AppData\Roaming\Rocket.Chat\

  • C:\Program Files\Rocket.Chat\resources\

  • ~/Library/Application Support/Rocket.Chat/

  • /Applications/Rocket.Chat.app/Contents/Resources/

  • ~/.config/Rocket.Chat/

  • /opt/Rocket.Chat/resources/

  1. In that folder, create a file named overridden-settings.json.

  2. Add only the settings you want to override. For example, to prevent users from adding new workspaces:

    {
      "isAddNewServersEnabled": false
    }

    You can also include multiple overrides in the file like this:

    {
      "isAddNewServersEnabled": false,
      "isTrayIconEnabled": false,
      "isMinimizeOnCloseEnabled": false
    }

Any setting defined in this file will take precedence over the app's defaults and any individual user preferences whenever the app is launched.

Settings you can override

Setting

Description

isReportEnabled

Toggles whether bug reports are automatically sent to developers.

isInternalVideoChatWindowEnabled

Open video calls in an internal window instead of a browser when enabled.

isUpdatingEnabled

Determines if the user is permitted to update the application.

doCheckForUpdatesOnStartup

When true, the app automatically checks for updates at launch.

isMenuBarEnabled

Windows and Linux only. When true, the menu bar is always visible. When false, the menu bar is hidden until the user presses Alt.

isTrayIconEnabled

Toggles the visibility of the tray icon. It overrides isMinimizeOnCloseEnabled.

isAddNewServersEnabled

When false, the Add Server buttons and shortcuts are disabled.

isFlashFrameEnabled

Enable flash frame notifications

isMinimizeOnCloseEnabled

If true, clicking close (X) minimizes the app to the taskbar.

isNotificationQuickReplyEnabled

Windows and macOS only. When false, notifications don't include the inline reply field. The default is true.


Preset workspaces in Rocket.Chat desktop

You can add workspaces to the desktop app for your users with a servers.json file. When the app starts with no workspaces in the sidebar, it adds every workspace listed in the file. Users skip the Connect to server screen and go straight to the login screen of the first workspace.

Create the servers.json file

List each workspace as a name and URL pair. The name is the label users see in the sidebar.

{
  "Acme Workspace": "https://chat.acme.com",
  "Acme Partners": "https://partners.acme.com"
}

Save the servers.json file

Save the file in one of these folders:

Operating system

Installation folder (all users)

User data folder (one user)

Windows

C:\Program Files\Rocket.Chat\resources\

C:\Users\<username>\AppData\Roaming\Rocket.Chat\

macOS

/Library/Preferences/Rocket.Chat/
or /Applications/Rocket.Chat.app/Contents/Resources/

~/Library/Application Support/Rocket.Chat/

Linux

/opt/Rocket.Chat/resources/

~/.config/Rocket.Chat/

Installation folder: Bundle the file with the app when you deploy it. The app reads the file whenever the sidebar has no workspaces. On macOS, the app uses /Library/Preferences/Rocket.Chat/servers.json first if it exists.

User data folder: Use this folder to add workspaces after the app is installed. The app reads the file once, adds the workspaces, and then deletes the file.

The app reads servers.json only when the sidebar has no workspaces, for example, on first launch or after a user removes every workspace. Uninstalling the app doesn't remove the user's existing workspaces, so the file isn't read again after a reinstall unless the user data folder is also cleared.

Lock users to specific workspaces

To make sure users connect only to the workspaces you choose:

  1. Add the workspaces to servers.json in the installation folder.

  2. In overridden-settings.json, set isAddNewServersEnabled to false. See Override settings in Rocket.Chat desktop.

Users then see only the preset workspaces, and the options to add a workspace are turned off.

After installing your desktop or mobile app, login to start using Rocket.Chat.