Room Actions
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    Room Actions

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    Article summary

    Rocket.Chat offers a comprehensive set of features for team collaboration, allowing users to create and manage rooms tailored to their specific needs. These rooms come with various actions that help manage and utilize them effectively.

    To access these room actions, click the kebab menu from the room menu bar. Here’s an overview of the key actions available across rooms in Rocket.Chat:

    View pinned messages

    The pinned messages tab allows users to quickly access important messages that have been pinned within a room. Pinned messages are highlighted to ensure they are easily retrievable and viewable by all room members. To view pinned messages in a room, follow these steps:

    • Navigate to the kebab icon from the room menu bar.

    • Select Pinned Messages.

    • All pinned messages in the room are displayed in the right-hand side pane.

    Visit the the Message actions guide to learn more about pinning a message.

    View starred messages

    The starred messages tab allows users to access messages they have marked as important by starring them. Starred messages help users keep track of critical information without pinning it for the entire room. To view starred messages in a room, follow these steps:

    • Navigate to the kebab icon from the room menu bar.

    • Click on View Starred Messages.

    • All your starred messages are displayed in the right-hand pane of the room.

    Visit the the Message actions guide to learn more about starring a message.

    Notification preferences

    Rocket.Chat allows you to update the notification preferences for any room you belong to. By default, you receive notifications whenever someone mentions you or uses the @all mention in a room. To update the notification preferences in a room:

    • Click the kebab icon from the room menu bar.

    • Select Notification Preferences.

    • Enable Turn ON to receive notification alerts.

    • Update the following notification options:

      Field

      Description

      Mute @all and @here mentions

      Mute alerts whenever you are mentioned in the channel.

      Mark As Unread

      Display the channel as unread when there are unread messages.

      Audio

      Select whether the channel will play a sound whenever someone mentions you or posts a message on the channel. The sound can also be customized.

      Desktop

      Control notification behavior for alerts and sound when using any desktop app or browser.

      Mobile

      Control push notification behavior for alerts and sound when using any mobile app.

      Email

      Set the type of messages that sends an email notification

    The alert options for desktop, mobile, or email notifications are: Default, All Messages, Mentions, and Nothing. Select your preferred option to specify which types of messages you want to receive alerts for.

    These options provide flexibility in how you receive notifications, ensuring that you stay informed in a way that suits your preferences and work style. Refer to the notifications guide for more details.

    Room files

    The Files option is particularly useful for finding documents, images, and other attachments shared in the room, enhancing the ease of collaboration and information sharing. This feature ensures that all files are easily retrievable and organized in one place. To view files in a room, follow these steps:

    • Click the kebab icon from the room menu bar.

    • Select Files.

    • For DMs and discussions, click the attachment icon from the room header menu bar.

    • All the file attachments in the room are displayed, allowing you to filter by audio, video, files, and images.

    Keyboard shortcuts

    Maximize your efficiency with Rocket.Chat by using these handy keyboard shortcuts:

    Shortcut

    Description

    Command (or Ctrl) + k

    Open Room / User search

    Control (or Shift) + ESC

    Clear all unread messages

    Up Arrow

    Edit previous message

    Command (or Ctrl) + Left Arrow

    Move to the beginning of the message

    Command (or Ctrl) + Up Arrow

    Move to the beginning of the message

    Command (or Ctrl) + Right Arrow

    Move to the end of the message

    Command (or Ctrl) + Down Arrow

    Move to the end of the message

    Control (or Shift) + Enter

    New line in message compose input

    Command (or Ctrl) +b

    Bold

    Command (or Ctrl) + i

    Italic

    Command (or Ctrl) + c

    Copy

    Command (or Ctrl) + v

    Paste

    Command (or Ctrl) + x

    Cut

    Prune messages from a room

    The Prune Messages option enables administrators and room owners to delete messages from a room based on specific criteria swiftly. It requires the clean-channel-history permission.

    To prune selected messages,

    Pruned messages and files are deleted forever and cannot be recovered. You are advised to use this feature with caution.

    • Click the kebab icon from the room menu bar.

    • Select Prune Messages and update the following fields:

      Field

      Description

      Newer than

      Deletes all messages posted after a particular date.

      Older than

      Deletes all messages posted before a particular date.

      Only prune content from these users

      Allows you to specify which user's message to delete. Leave empty to Prune everyone’s messages.

      Inclusive

      Deletes all messages that were sent at the specified start and end times you have specified in the Newer than and Older than fields.

      Do not prune pinned messages

      Do not delete pinned messages.

      Do not prune discussion messages

      Do not delete discussion messages.

      Do not prune threads

      Do not delete thread messages.

      Only remove the attached files, keep message

      If enabled, messages are not deleted, but files are. They are replaced by a simple File removed by an automatic prune message. When used together with Exclude pinned messages, only unpinned files are deleted.

    • Click Prune.

    This feature helps in maintaining a clean and relevant conversation history by removing unnecessary or outdated messages. Visit our Retention Policy guide to learn more about automated retention policies.

    Export messages

    With the Export Messages feature, users can export the entire conversation history of a room or selected messages. The export can either be done via email or as a file.

    To export messages, follow these steps:

    1. Click the kebab icon in the room menu bar .

    2. Select Export Messages.

    3. Select the export method and update the required fields.

    4. Click Export.

    Export messages via email

    • Method: A dropdown to select the export method. Select Send via Email.

    • To Users: Select the users to send the export email.

    • To additional emails: Add any additional email address(es) that should receive the export email.

    • Subject: The subject of the email.

    Export messages as a file

    • Method: A dropdown to select the export method. Select Export as File.

    • From: The start date of the export.

    • To: The end date of the export.

    • Output Format: A dropdown to select between html and JSON file format.

    When exporting via email, you need to select the messages to be exported. However, when exporting as a file, you only need to specify start and end export dates.

    Search messages

    Rocket.Chat search supports basic search commands, including the use of regular expressions. Regular expressions provide flexibility to search chat entries in any language, even those traditionally challenging, like "CJK" languages (Chinese, Japanese, Korean).

    Basic search commands

    You can use the following commands before or after entering search terms in a room:

    • from:me - To search for messages only created by the current user.

    • from:user.name - To search for messages created by a specific user. The username entered must be the format without spaces (i.e., "john.doe" and not "John Doe.") Search for any mentions of a user by searching for their username.

    • has:star - Returns messages that the current user stars.

    • is:pinned or has:pin- Returns messages that pin in the current room.

    • has:url or has:link - Returns messages that contain a link.

    • has:location or has:map -Returns messages that have a location attached.

    • before:dd/mm/yyyy, after:dd/mm/yyyy and on:dd/mm/yyyy - Return message created before, after, or on the provided date. Dashes dd-mm-yyyy or dots dd.mm.yyyy can be used instead of slashes.

    • order:desc, order:descend, or order:descending - Sorts messages by descending timestamp.

    Select the Options icon of a message in the search result and click Jump to message to take you directly to the message.

    Refer to these resources to learn more about regex(regular expressions).


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