This guide explains how to add, invite, remove, ban and manage members in a room.
Add members to a room
You can add members in two ways:
Add existing workspace users manually
Share an invite link
Add existing users
To add users who are already in your workspace:
Open the room and click the Members
icon in the room menu bar.In a team, open the kebab menu and select Team Members.
At the bottom of the Members panel, click Add.
Search for and select users.
Click Add Users.
If a selected user is already a member, Rocket.Chat notifies you.
Invite users with a link
To invite users using a link:
Open the room and go to the Members panel.
Click Invite Link and share the generated link.
The invite link displays its expiration date and time.
Edit invite link
To manage the duration and usage of an invite link:
On the Invite Members screen, click Edit Invite.
Select the expiration (in days) and the maximum number of uses, then click Generate New Link.
This link will prompt invitees to sign up if they are outside your Rocket.Chat workspace before granting them access to the room.
Manage invite links
To view and manage room invite links, go to Manage
> Workspace > Invites. This feature is useful when you have an invite link with Expiration: Never. To prevent abuse, you can revoke the invite link by deleting its record. If you want to delete any invite record, click the close icon next to it. Click Yes to confirm the deletion.
You can also manage invite links using the Room Invites API endpoints.
To create invite links, your role needs the Create Invite Link permissions. It's enabled by default for Admins, Owners, and Moderators. Contact your workspace administrator to adjust permissions as needed.
Make sure that you have configured the workspace email settings to be able to send emails.
Remove a member from a room
By default, only the room owner can remove a member. However, users with appropriate permissions can also remove members.
To remove a member:
In the Room Members screen, search for and select the user to view their User Info.
Click the kebab menu and select Remove from room.
Ban and unban users
Banning a member removes them from the room and prevents them from rejoining. Unlike Remove from room, a banned user cannot be re-added manually, cannot rejoin via an invite link, and cannot access the room until an administrator unbans them.
Ban and unban are available in:
Public and private channels
Public and private teams
Discussions
Banning is not supported in direct messages or multi-user direct messages.
The “Ban User” permission is required to ban or unban members. By default, this permission is granted to Admins. To grant it to other roles, go to Manage → Workspace → Permissions.
To ban a user:
Open the room and click the Members icon in the room header.
Select the user you want to ban.
Click the kebab menu (⋮) and select Ban user from room.
In the confirmation dialog, click Yes, ban user!
The user is immediately removed from the room, a confirmation toast appears, and a system message is posted in the room.
To view banned users:
To see all users currently banned from a room:
Open the room and click the kebab menu (⋮) in the room header.
Select Banned Users.
The Banned Users panel opens, listing every banned user in the room.
To unban a member:
Open the Banned Users panel.
Locate the user you want to unban.
Click the kebab menu (⋮) next to their name and select Unban user from room.
In the confirmation dialog, click Yes, unban user!
A confirmation toast appears, and a system message is posted in the room. The user can now be re-invited to the room via an invite link or manually added.
Banned users can no longer rejoin a room through an invite link. If a banned user attempts to redeem an invite link, the request is rejected. To restore access, an administrator must first unban them via the Banned Users panel before re-inviting.
Update room members
Each room member has one of the following roles:
Owner
Leader
Moderator
User
Permissions depend on the assigned role. The room owner has full management capabilities.
View room members
To view the members of a room:
Click the Members icon in the room header.
In the Members panel, browse the member list or use the search field to find a specific user. You can also use the filter dropdown to narrow the list by status or role.
Click a user to open their User Info panel.
The User Info panel displays:
Status indicator and username: a colored dot shows online status
Status message: the user's current status text (if set)
Nickname
Roles: all workspace and room roles assigned to the user
Username
Local Time: the user's local time with UTC offset
Bio
Last login
Email: with verification status
Created at: the date the account was created
Member actions
From the user's kebab menu (⋮) in the Members panel, you can perform the following actions:
Direct message: Start a direct message conversation with the user.
Voice call: Initiate a voice call with the user (available when Rocket.Chat Voice is configured).
Set as owner: Grant the user the Owner role for the room. Owners have full control over room settings and members.
Set as leader: Grant the user the Leader role for the room.
Set as moderator: Grant the user the Moderator role for the room. Moderators can manage messages and members.
View reported messages: See messages reported for the user on the moderation dashboard.
Ignore: Hide messages from the user. Ignored messages are replaced with a
This message was ignoredlabel.Mute user: Make the room read-only for the user. They can still view messages but cannot send any until unmuted.
Remove from room: Remove the user from the room. The user can be re-added later.
Ban user from room: Permanently block the user from the room. The user is removed and cannot rejoin until an admin unbans them.
Report: Report the user to moderators by providing a reason.