On your Rocket.Chat cloud account, you have the option to set up multiple payment methods for subscriptions using your credit or debit card. You can also set a default payment method for your convenience.
Add a payment method
From the sidebar menu, click Payment Methods.
Then, click Add Payment Method.
Add your credit/debit card details.
Click Add Card.
Delete card or mark card as default
Click the kebab menu against the card to display dropdown options.
Click Delete to delete a payment method.
Click Make Default to set it as the default payment method for your cloud account.
If you have only one credit card added, you can't delete it yourself. Contact [email protected] to get it deleted.
Payment options
For sales-enabled customers, wire transfer is the supported payment method.
Organizations managing their subscriptions themselves can use credit cards or their US bank account details (ACH debit transfer).
In the next section, we'll discuss the various measures you can take to secure your cloud account.