Cloud FAQs

Trials

How long do trials last?
How can I convert from a trial to a paid plan?
How do I cancel my trial?

Data Export

How can I get a data export?

Cloud Accounts

How do I view the push usage for my workspace?
I already canceled my workspace, but it is still in the “Cancelling” status and is accessible. Why?
How do I cancel my cloud subscription?
How can I create one more workspace with the same Cloud account?
How can I change the ownership of the workspace?
I already canceled my subscription but was charged again. Why?
How can I reactivate my workspace after the trial has expired?
How to change workspace region?
How can I change or remove my credit card data?
Can I use another payment method rather than a credit/debit card?
How can I have more than one Cloud workspace under the same Cloud account?
How to change your Cloud account email?
How to request a custom domain?
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