Our Plans

Rocket.Chat offers a range of plans built around three deployment postures (commercial enterprise, government, and defense), plus two free entry points (Starter and Community) for evaluation and small or non-production use.

Plan overview

For the full feature breakdown across all plans, including capability comparisons and how plans map to deployment requirements, visit our plans page. Request a guided evaluation to explore fit, validate requirements, and get support for an official PoC.

Enterprise plan

The Rocket.Chat Enterprise plan is built for commercial organizations and operators of critical infrastructure that need secure, scalable collaboration with the controls required for strictly regulated industries. It supports sovereignty within your own infrastructure, with no shared resources and no external dependencies, so data never leaves your jurisdiction.

• Who it's for: Commercial enterprises, critical infrastructure operators, and highly regulated industries such as finance and healthcare.

• Deployment posture: On-premises, private cloud, or fully isolated deployments. Multi-instance and microservices architecture supports high availability, disaster recovery, and large-scale workloads.

• Regulatory frameworks supported: HIPAA (with a Business Associate Agreement available) for protected health information; financial services obligations for compliant messaging, trade communication capture, and record-keeping; EU operational resilience and incident reporting requirements under NIS2 and DORA; GDPR controls and granular retention policies.

• Capability highlights: Zero-trust access controls; advanced governance, retention, and audit; end-to-end encryption; tamper-evident audit logs with message export; advanced monitoring with Grafana and Prometheus; multi-instance scaling for resilience.

• Add-ons: Rocket.Chat AI (Sovereign AI) for privacy-first AI inside your environment; VoIP for SIP-based voice calling via FreeSwitch; Mission Critical support (30-minute SLA, direct Level 2 access); Professional Services for deployment, integration, and migration engagements.

Ideal for: Commercial enterprises, critical infrastructure, and highly regulated industries like finance and healthcare.

Government plan

The Rocket.Chat Government plan enables public sector agencies to operate with full data sovereignty, keeping communications compliant, auditable, and within jurisdictional control, and to collaborate across agencies and partner organizations without giving up ownership of infrastructure, identities, or policies.

• Who it's for: National, federal, state, and local government agencies; EU institutions and member-state governments; UK public sector; and other public sector organizations with sovereignty and cross-agency collaboration requirements.

• Deployment posture: On-premises and sovereign cloud deployments to keep data within jurisdictional boundaries. Native Matrix federation enables controlled, cross-organization collaboration without shared infrastructure or a common authorization boundary, so each participant's data stays within its own sovereign environment.

• Regulatory frameworks supported: GDPR, national data-protection regimes, and public sector record-keeping and retention requirements. Built-in controls for data handling, consent management, and privacy compliance across EU and US frameworks.

• Capability highlights: Sovereign deployment with no foreign jurisdictional exposure; Matrix federation for cross-agency and partner-nation collaboration; granular retention and tamper-evident audit logs with message export; identity integration with national and agency identity providers.

• Add-ons: Rocket.Chat AI (Sovereign AI) for on-prem intelligence with classification-aware access; VoIP for SIP-based voice calling; Mission Critical support; Professional Services for accreditation, deployment, and migration support (including  migrations from Skype for Business Server and other legacy platforms).

Ideal for: Public sector agencies, cross-agency collaboration, and GDPR-regulated environments.

Defense plan

The Rocket.Chat Defense plan delivers mission-grade communications for defense and intelligence environments where operational isolation, security assurance, and classified data handling are non-negotiable. It is engineered for sovereign, air-gapped, and classified deployment and supports coalition collaboration without shared infrastructure.

• Who it's for: Armed forces, defense ministries, intelligence agencies, federal system integrators, and coalition or multi-domain operations.

• Deployment posture: Air-gapped and fully isolated environments; SCIF-ready; DoD ATO up to IL6 with confirmed production deployments on NIPR, SIPR, and JWICS across the full DoD Impact Level spectrum.

• Regulatory frameworks supported: DoD security and accreditation requirements through IL6; planned support for FIPS 140-3 validated cryptographic modules; CJIS- and ITAR-aligned controls; classification-aware records handling.

• Capability highlights:

  • Classified deployments: SCIF-ready, fully isolated, and air-gapped environments.

  • Encryption: End-to-end encryption with post-quantum options and FIPS-compliant cryptography.

  • Access control: Attribute-based access control (ABAC) with clearance-level permissions.

  • Federation: Cross-domain collaboration across independent Rocket.Chat deployments without shared infrastructure, including Matrix federation and XMPP bridge support for interoperability with legacy systems.

• Add-ons: Rocket.Chat AI (Sovereign AI) running fully inside classified enclaves with provenance and classification-aware access; VoIP for sovereign SIP voice; Mission Critical support with the highest-priority SLA; Professional Services for ATO support, accreditation engagements, and bespoke integrations.

Ideal for: Military operations, classified intelligence programs, and coalition or multi-domain operations.

Starter workspaces

The Starter is automatically provisioned when you deploy Rocket.Chat (as of v6.5). It enables a self-managed, self-hosted workspace featuring many of Rocket.Chat's paid capabilities (with usage limits) and is intended for technical evaluation or small teams of up to 50 users. Air-gapped deployment is not available on Starter; it is a paid-plan capability.

Starter includes Active Directory and LDAP authentication, single sign-on, multi-factor authentication, and role-based access control, alongside end-to-end encryption, retention, data loss prevention, and content moderation. Communications cover channels, groups, direct messages, threaded discussions, multimedia and file sharing, searchable history, read receipts, and unlimited push notifications, with a localized interface in 64 languages and video integrations for Pexip, Jitsi, BigBlueButton, Google Meet, and Zoom. Extensibility is supported through Marketplace apps, the Apps Engine, and visual customization. Support is limited to community knowledge and self-serve documentation, with no paid support add-ons.

If you exceed Starter limits, your workspace will be restricted from adding new users; existing users and data remain accessible. From there, you can contact our sales team to discuss a paid plan upgrade (Enterprise, Government, or Defense). Upgrades are seamless and do not require data migration. Alternatively, you can downgrade to a Community workspace if you only need very basic capabilities for non-production use.

Ideal for: Technical evaluations and small teams exploring Rocket.Chat's paid capabilities.

Community workspaces

Rocket.Chat Community is the open-source (MIT) edition of the platform, intended for teams that have outgrown Starter user limits and require only very basic capabilities.

Not suitable for production deployment by organizations that depend on Rocket.Chat for business-critical operations, compliance, or reliability. If your organization needs sovereignty, regulated-industry compliance, premium support, advanced governance, or large-scale or classified deployment, choose Enterprise, Government, or Defense instead.

Community is self-hosted only and supports up to 100 concurrent users; it is not suitable for teams that exceed this threshold. By design, the capability scope is limited to core messaging (basic channels and direct messages), with basic identity management, video calls via Jitsi and BigBlueButton only, limited app integrations, and push notifications capped at 10,000 per month. Community is maintained by an active user and developer community, with access to documentation, forums, and guides; see the community resources documentation for details.

Ideal for: Hobbyist, educational, or small non-production deployments where the limitations above are acceptable.

Proof of Concept (PoC) for scoped engagements

For most organizations, the Starter plan acts as the evaluation path. It is free, self-managed, and exposes the majority of paid capabilities so technical evaluators can validate Rocket.Chat against their use case directly.

A separate, scoped Proof of Concept (PoC) is offered for engagements where Starter cannot represent the target deployment, for example:

• Classified or air-gapped environments (Defense, IL-tier deployments).

• Sovereign cloud or jurisdiction-bound deployments where evaluation must occur within a specific environment.

• Federation, cross-domain, or coalition scenarios that require multiple coordinated deployments.

• Large-scale or multi-instance architectures that exceed Starter's user and feature limits.

A PoC is a guided, time-bound evaluation aligned with your defined goals and success criteria. PoCs are approved based on use-case fit, alignment with the product, agreed success criteria, and active engagement from your team. If approved, you can expect a structured process that includes scope and timeline alignment, platform access in the target environment, and joint evaluation of outcomes with our team. Request a guided evaluation to explore fit, validate requirements, and get support for an official PoC.

Choosing the right plan

• Choose Enterprise plan if you are a commercial organization that needs secure collaboration, regulatory support, deployment flexibility, and enterprise-grade reliability.

• Choose Government plan if you are a public sector organization that needs sovereignty, jurisdictional control, auditability, and secure collaboration across agencies or government bodies.

• Choose Defense plan if you operate in classified, air-gapped, SCIF-ready, IL6, NIPR, SIPR, JWICS, or mission-critical environments that require advanced security controls such as ABAC, FIPS 140-3 support, post-quantum encryption, and controlled federation.

• Choose a Starter workspace if you are running a small, self-managed, non-critical workspace with up to 50 users.

• Choose a Community workspace if you have outgrown Starter user limits and only need very basic open-source capabilities, with no production-grade compliance, support, or reliability requirements.

For futher details visit https://www.rocket.chat/plans

Request a guided evaluation to explore fit, validate requirements, and get support for an official PoC. We will review your use case and guide you through the next steps.

Pro plan

Effective April 29, 2026, the Pro plan has been retired to legacy and is no longer available for new purchases. If you need help deciding on a plan, reach out to our support team for guidance.