Why did I receive a trial on my Community workspace?
At Rocket.Chat, we are committed to enhancing your communication experience. To help you explore the full potential of Rocket.Chat, we have automatically activated a 30-day trial of our premium features, including those in the Pro and Enterprise plans, for your Community workspace. This trial offers a hands-on experience with advanced capabilities like enhanced security, integrations, and administration tools, giving you a better understanding of how Rocket.Chat can support your team’s communication needs.
The trial gives you the following benefits:
Hands-on experience: The trial period is your opportunity to explore Rocket.Chat’s premium features in a real-world setting. Experience how advanced tools, like enhanced security, integrations, and user management, can improve team collaboration, streamline workflows, and elevate communication.
Post-trial options: Once the trial ends, your workspace automatically transitions to the Starter plan for continued access to essential features. If your workspace usage exceeds Starter limits, it will return to the Community plan instead.
Additional trials on updates: Each time your workspace is upgraded to a new major version, you will receive a new 30-day trial. This helps you stay current with our latest versions and explore new capabilities as they are released.
Extended trial requests: Need more time to evaluate? Reach out to our sales team for a trial extension. We are happy to consider your request and help tailor a trial experience that aligns with your organization’s needs.
Reverting to community workspace: Should you decide that the Community workspace aligns best with your current needs, reverting is straightforward. Refer to the Downgrade to Community workspace document to remove the license and revert to the Community workspace.
We encourage you to take full advantage of this trial period to explore the enhanced functionalities and benefits that come with Rocket.Chat's premium plans. This is a great opportunity to see how these advanced features can significantly impact your workspace's communication and collaboration efficiency.