Rocket.Chat Cloud

Rocket.Chat Cloud is a centralized portal for managing your workspaces by connecting them to Rocket.Chat Cloud services. You can create a cloud account and then deploy a workspace or directly deploy and register your workspace with Rocket.Chat cloud.

Workspace registration options

According to your workspace deployment method, you need to register with Rocket.Cloud in the following ways:

• For self-hosted workspaces: Once you have deployed the workspace on servers of your choice or by using the recommended deployment methods, you are prompted to register for the Rocket.Chat cloud account. For information, see Create Your New Cloud Account.

• For cloud-hosted workspaces: These are workspaces hosted by Rocket.Chat. Choose from the different hosting options offered by Rocket.Chat. A cloud account is automatically created when you initiate your first workspace with us. Contact the sales team to find a suitable cloud hosting option. You also have the option to apply for a SaaS trial to assess the features.

• For air-gapped workspaces: See Air-Gapped Workspace Registration to learn how to register an air-gapped workspace with the Rocket.Chat cloud account.

Rocket.Chat cloud services

All workspaces must be registered on Rocket.Chat cloud and within our support window to access cloud services.

Once you have deployed and registered your workspaces, you can manage them and access the following services on the cloud portal:

• Set a custom domain for your workspace.

• Update your profile and organization’s settings.

• Manage your workspace subscriptions and add-ons.

• Access invoices and update payment methods.

• Enable 2FA for your cloud account.

You can also refer to the Cloud FAQs for further information.